Sample report
Aggregate Score
Average (High)
Score Rating
AMBER
Assessment: Frontline Sales Assessment
Assessment Answered On: 06 Feb 2018
Overview of Competencies / Values Measured

Low
Low is the minimum score on the scale
Below
Average
Below Average is a score falling between Low and Average
Average
(Low)
Average (Low) - The score Average has been split into 2 parts - Average (Low) and Average (High) where Average (Low) is the lower half of the average
Average
(High)
Average (High) - The score Average has been split into 2 parts - Average (Low) and Average (High) where Average (High) is the upper half of the average
Above
Average
Above Average is a score falling between Average and High

High
High is the maximum score on the scale
  • Customer Focus
    Average (High)
  • Result Focus
    Average (High)
  • Personal Effectiveness
    Average (Low)
Competencies / Values Measured
Favorable
Less Favorable
Scores of Traits measured under different Competencies / Values
Expected Score Range
Favorable
Less Favorable

Low
Low is the minimum score on the scale
Below
Average
Below Average is a score falling between Low and Average
Average
(Low)
Average (Low) - The score Average has been split into 2 parts - Average (Low) and Average (High) where Average (Low) is the lower half of the average
Average
(High)
Average (High) - The score Average has been split into 2 parts - Average (Low) and Average (High) where Average (High) is the upper half of the average
Above
Average
Above Average is a score falling between Average and High

High
High is the maximum score on the scale
Customer Focus
Average (High)
  • People Understanding
    Degree to which an individual can understand others' emotions and connect with other people
    Average (High)
    Likely to come across as approachable; often interprets body language and emotional cues correctly; tends to build good rapport with others; less likely to connect with people on a deeper level
  • Customer Service Orientation
    Degree to which an individual is willing to go out of his/her way to ensure customer satisfaction
    Average (High)
    Usually good at understanding and catering to client demands; may not find it easy to establish a good rapport with all customers; generally takes efforts to help customers, but might not go out of his/her way; less likely to shy away from dealing with demanding clients
  • Convincing
    Degree to which an individual can have an impact on other's decisions and convince them
    Average (High)
    Might find it easy to succeed in convincing others in most cases, but likely to find it difficult at times; likely to convince manager as well as influence subordinates' opinions in many situations; generally able to persuade the colleagues successfully; may seem to exert influence at times
  • Networking
    Degree to which an individual takes initiative to network with people
    Average (Low)
    More likely to be selective in building professional relationships; may not always look forward to meeting new people who could help him/her professionally; likely to keep in touch only with a part of his/her professional network; less likely to take efforts to follow up with all contacts
Result Focus
Average (High)
  • Target Orientation
    Preference for targets and tendency to strive for achieving them
    Average (Low)
    May have a selective preference for targets; might opt for easier targets when given a choice; performance likely to improve with slightly flexible deadlines; may need encouragement to go the extra mile to reach a set goal
  • Stress Tolerance
    Degree to which an individual can work effectively under pressure
    Average (High)
    Likely to keep calm under pressure; less likely to face difficulty in maintaining work-life balance; might be able to think clearly when faced with emergencies; tends to handle pressure in a fairly confident manner though he/she might need help with prolonged stress; likely to occasionally get nervous when faced with crises
  • Dependability
    Degree to which an individual can be relied upon
    Above Average
    More likely to fulfill commitments on time; usually dependable and reliable; likely to follow through the tasks that he/she undertakes; less likely to leave a task incomplete; tends to be consistent in his/her performance
  • Persistence
    Tendency to continue a course of action in spite of difficulty
    Average (Low)
    Might selectively choose to continue investing efforts on a task or letting it go; likely to be moderately focused; likely to be discouraged by obstacles and not find it worthwhile to continue something with too many obstacles; may sometimes get distracted by other tasks
Personal Effectiveness
Average (Low)
  • Adaptability
    Degree to which an individual is open to new experiences, ideas, feedback and change
    Average (High)
    Often open to change; often flexible at work; may occasionally take time to get accustomed to changes; less likely to be uncomfortable with change
  • Decisiveness
    Ability of an individual to take decisions
    Average (Low)
    Likely to take decisions independently but might hesitate occasionally; tends to shy away from critical decisions; may sometimes require guidance when making tough decisions; may not be comfortable taking decisions single-handedly
  • Planning and Prioritization
    Tendency to take organized and planned approach to work
    Average (Low)
    Tends to plan and organize tasks selectively; sometimes sets priorities for tasks according to their relative importance; may need a push to sort piled up tasks; occasionally needs to take further efforts to systematize his/her work efficiently
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